Question 14 of 18 · Chapter 3: Buying
If your print arrives damaged, or you are genuinely unhappy with it, email me and we will figure out the right fix together. I do not have a formal returns policy right now, and I would rather make it right than hide behind one. Shipping details are coming back when the store reopens.
If it arrives damaged
Take a photo of the print and the packaging, and email me. I will work with you to make it right.
If you are just not happy with it
Same thing. Email me. I would much rather hear it from you and sort it out than have a print on your wall you do not love.
Shipping
I have paused taking orders for the brief time I am moving to Florida, so I am not going to quote shipping times or costs I cannot stand behind. When the store reopens, this page will say exactly how prints are packed and what to expect. For now, the one thing I can tell you is that a buyer once wrote that their print arrived in a heavy tube and in perfect shape. You can read more of what buyers say in What do print buyers say?
Next is How do I hang a fine art print?